What services does 24 Hour Caregivers offer?

24 Hour Caregivers offers a wide range of personalized home care services to support seniors and individuals with disabilities.

Our services include:

1. Personal Care: Assistance with activities of daily living (ADLs), including bathing, dressing, grooming, toileting, and mobility.

2. Companion Care: Offering companionship, social interaction, and help with light housekeeping, meal preparation, and errands.

3. Dementia & Alzheimer’s Care: Specialized support for individuals with cognitive impairments, ensuring their safety and providing compassionate care.

4. Disability Care: Tailored care for individuals with physical or developmental disabilities, including help with daily activities and personal care.

5. Respite Care: Providing temporary relief for primary caregivers, allowing them to rest and recharge while we care for their loved ones.

6. Hospice & Palliative Care: Supporting individuals with terminal or serious conditions to improve comfort and quality of life during their final stages.

7. Post-Hospital Care: Offering assistance after surgery or hospitalization, helping with recovery and ensuring the patient’s safety during the healing process. 

8. Specialized Medical Care:

• Parkinson’s Disease Care
  Stroke Recovery Care
  Heart Disease & Diabetes Management
  Cancer Care
  Fall Prevention & Safety Monitoring
  

9. Transportation & Errands: Assistance with transportation to appointments, grocery shopping, and running errands.

10. 24/7 Care: Around-the-clock care for clients who need constant supervision or assistance, including overnight care.

These services are designed to support independence while providing compassionate, professional care for those in need. We tailor our services to meet the specific needs of each client, ensuring they receive the highest quality of care.

Are services available 24/7?

Yes, 24 Hour Caregivers offers services 24/7 to ensure continuous support and care for our clients. Our caregivers are available around the clock to provide flexible care schedules that accommodate both planned and urgent needs.

How do you screen your caregivers?

At 24 Hour Caregivers, we prioritize safety and quality by rigorously screening our caregivers.
Here’s an overview of our process:
1. Background Checks: Every caregiver undergoes thorough background checks, including criminal history and reference checks.
2. Skills Assessment: We assess each caregiver’s skills to ensure they have the necessary experience and knowledge, especially in specialized areas like dementia, Alzheimer’s, and disability care.
3. Interview Process: Candidates go through multiple interviews to evaluate their professionalism, compassion, and suitability for caregiving roles.
4. Training Verification: We confirm that each caregiver is registered with the Home Care Bureau and has an HCA number.  
5. Continuous Monitoring: After hiring, we monitor caregiver performance through client feedback and regular evaluations to maintain our high standards of care.
This process allows us to provide dependable, compassionate, and highly qualified caregivers to all our clients.

Are your caregivers covered by insurance?

Yes, all caregivers at 24 Hour Caregivers are fully covered by our agency's insurance policies. We are a licensed, insured, and bonded agency, meaning our caregivers are protected under our liability insurance and workers' compensation coverage. This provides peace of mind for our clients, ensuring they are not liable for any accidents, injuries, or damages that might occur during care.

What type of training do you provide your caregivers?

At 24 Hour Caregivers, we have partnered with Care Academy as they are the nation's #1 online caregiver training platform to provide comprehensive training to ensure our caregivers deliver exceptional and specialized care.

Some of the curriculum covered are comprehensive and perfectly tailored for our caregivers. With topics like:

1. Assisting with Personal Care: Essential skills for supporting clients in daily hygiene and personal needs.

2. Assisting with Independent Living through IADLs: Training on helping clients manage tasks like meal prep, shopping, and household chores.

3. Clients' Rights, HIPAA & Elder Abuse Prevention: Ensuring our caregivers are well-versed in client rights, privacy, and safety standards.

4. Communicating with Older Adults: Techniques for meaningful and effective communication.

5. Introduction to Dementia Care: Preparing caregivers for compassionate and informed dementia support.

6. Working with an Aging Population: Understanding the unique needs of seniors.

This curriculum empowers our caregivers to deliver well-rounded, respectful, and effective care to all our clients.

Is your agency licensed, insured, and bonded?

Yes, 24 Hour Caregivers is fully licensed, insured, and bonded. This ensures that we meet all regulatory requirements and provide reliable, secure care for our clients. Being licensed means we adhere to strict industry standards, while our insurance and bonding provide added protection for both our clients and caregivers, covering any incidents or liabilities that may occur during care. This commitment to compliance and safety offers peace of mind to those who choose our services.

Are your caregivers vaccinated?

Yes, at 24 Hour Caregivers, we prioritize the health and safety of our clients, caregivers, and their families. We strongly encourage and support our caregivers in getting vaccinated, especially against highly transmissible illnesses like COVID-19 and influenza. Many of our caregivers are vaccinated, and we take additional precautions, such as regular health screenings, PPE use, and infection prevention protocols, to maintain a safe environment for our clients. If clients have specific preferences regarding caregiver vaccination status, we do our best to accommodate those needs. 

What areas do you cover?

24 Hour Caregivers provides services across multiple areas, each supported by specific office locations to serve clients locally and promptly. Here’s a breakdown of our coverage areas:

1. Palm Desert & Coachella Valley: Serving the broader Coachella Valley area with a focus on Palm Desert.

2. Eagle Rock: Covering nearby communities, including Glendale, Pasadena, La Canada Flintridge, Burbank, Echo Park, and Highland Park.

3. Redondo Beach & South Bay: Offering services in the South Bay area, including Redondo Beach.

4. Orange County: Covering cities like Anaheim, Irvine, Newport Beach, Laguna Beach, Costa Mesa, Santa Ana, and Huntington Beach.

5. Los Angeles Locations: Including specific service areas in Cahuenga Pass and broader Los Angeles.

6. We also cover Conejo Valley and West Los Angeles: cities like Thousand Oaks, Westlake Village, Calabasas Malibu, Santa Monica, are apart of our service areas, ensuring clients in these regions have access to our dedicated caregiving support. With our expanded reach, we can serve a wide array of communities across Southern California.

Each of these locations provides high-quality care to seniors and individuals with disabilities, ensuring we’re able to reach those who need us most across Southern California. Let me know if you'd like further details on any specific area!

Are you a franchise?

No, 24 Hour Caregivers is not a franchise. We are a family-owned and operated agency, which allows us to provide personalized care tailored to the unique needs of our clients. Our independent structure enables us to maintain high standards of service and foster strong relationships with the families we serve, ensuring a compassionate and attentive caregiving experience.

How soon can you start your services?

At 24 Hour Caregivers, we understand the urgency of care needs. We strive to begin our services as soon as possible, often within 24 to 48 hours of receiving an inquiry. The exact start time may depend on factors such as the specific needs of the client, caregiver availability, and the assessment process. To ensure we provide the best fit for each client, we conduct an initial consultation to discuss care requirements and preferences. If you have a specific situation in mind, feel free to reach out, and we can expedite the process accordingly!